FAQ


What is City Snack Pack

City Snack Pack is a subscription box that sends you local snacks from a different city every month. Our goal is to support small businesses and explore different cities!

How does it work?

Pick from our monthly or 3, 6 or 12 month subscription or gift prepaid plans. Our boxes ship out in the first week of the month after placing your order. For example, if you subscribe on December 1st or 31st, you will get your box in the beginning of January. You will be charged when your order is placed. Your second charge will come on the 1st of the month after your first delivery (either every month, 3 months, 6 months or 12 months, based on your selected plan). Once your box is delivered, enjoy your snacks and enjoy supporting local businesses!

How do I sign up?

It's simple: click here and choose the plan that works best for you!

What comes in a City Snack Pack box?

We hand select snacks from every city we will take you to. There will be at least 6 snacks in each box and we will make sure you get to try a variety of treats!

Can I pick what snacks come in a box?

Unfortunately, we are not able to customize boxes at this time. Each snack will have its ingredients listed on the packaging. We will provide ingredients for snacks that don't include them on their packaging.

Please be aware that some products my contain common allergens such as wheat, peanuts, tree nuts, soybeans, eggs, milk, fish, and shellfish. Please do not purchase this product if you have severe allergic reactions.

Where do you ship to?

We ship within the United States and Canada

How much will shipping cost?

We will offer FREE shipping on all orders within the USA! Shipping to Canada will be $15.00.

When can I expect my first box?

Our boxes will ship around the 4th of every month after your order. For example, all boxes ordered in December will ship out around the 4th of January.

Will you provide tracking info?

Yes! As soon as we send our box your way, you will get an email with tracking info.

My box didn't show up, now what?

Email us at hungry@citysnackpack.com and we will look into it. We will make sure you are taken care of!

When will I be charged?

For our Monthly plan, you will be charged upon placing your order then on the 1st of each month starting with your second box.

For our prepaid plans, you will be charged upon placing your order then again in either 3, 6 or 12 months depending on your plan.

You have the option to cancel anytime!

How do I cancel?

You can manage your subscription by clicking here.

Do you have corporate gifting and special event accommodations?

Yes! We are open to your ideas. Whether you want to gift your employees a box from your home city, provide them short term subscriptions to let them know you're thinking of them, or want local snacks for your party or get together, we are happy to chat and explore options with you.